How To Fix Calling On Iphone 7

What to do if you can't hear on iPhone during calls?

iPhone no sound on calls

iPhone no sound on calls – how can you fix the issue?

'iPhone no sound on calls' is a problem which iPhone users face at times while on phone calls or Face-Time calls. 'iPhone no sound' problem is mostly reported by the users of iPhone 6 and 7 as well as sometimes by the users of new models also. I myself also once found, my iPhone 6 sound not working during calls.

No doubt it's very annoying if you can't hear on iPhone during calls or the person at the other end can't hear you or your sound is unclear to him. If you happen to find yourself in a situation like this then you have probably come to the right article for possible solution of 'iPhone call no sound' issue.

If you find your iPhone sound not workingduring calls first try the following steps yourself to resolve the issue before you contact Apple Support for a help.

iPhone no sound on calls (can't hear phone calls on iPhone) – steps to fix

For any reason if you find that your iPhone sound not working and iPhone can't hear caller at the other end, you may follow the steps below for a possible solution. After each step, check if you still can't hear on iPhone and there is no sound on iPhone, before going to the next one.

Step 1. Clear any blockage of the iPhone receiver

fix no sound on iPhone

If the receiver of your iPhone is blocked or exposed to dirt and dust it won't work properly. Therefore, take the following steps to clear any possible blockage in your iPhone receiver when you experience no sound on iPhone when calling:

Clean the receiver opening with a soft clean bristled brush or any small pointed thing that is not made of metal;
Remove any case or screen protector that may be blocking your iPhone receiver;

Step 2 . Increase the volume if iPhone sound low on calls

If you find iPhone volume low on calls , make sure that the volume of your phone is suitably adjusted by the volume button so that the conversation can be heard and followed properly;

Step 3 . Do not connect headset to your iPhone

Ensure that nothing is plugged into the headphone jack or the dock connector of your iPhone. If your phone is connected to a headset, you won't be able to hear any sound through the iPhone receiver or from the speaker-phone;

Step 4. Turn off Bluetooth

Turn off Bluetooth to disconnect any wireless speaker or headset from your iPhone. To disable Bluetooth, go to Settings > Bluetooth > Toggle Bluetooth to 'Off';

Step 5. Check any issue with your network or reception

Turn on the speaker-phone while you are on a call. If you find there is no sound on iPhone or sound is unclear during phone calls even after turning on the speaker-phone, then your network or reception could be the issue. In such a case, reset your network settings and try calling again from a different location. To reset network settings,

Go to 'Settings' > General > tap 'Reset' > tap 'Rest Network Settings'

(This is only going to change the network settings and not your data or content)

Step 6. Restart your iPhone

By restarting your iPhone you can fix many issues of the device. It refreshes the iPhone memory and erases all the loading glitches. You may, therefore, try this to fix your 'iPhone calls no sound' issue. To restart your iPhone,

> Press and hold the side button until the 'power off' slider appears;

> Drag the slider to turn your device off;

> After your iPhone is turned off, press and hold the side button again until you see the Apple logo.

Step 7. Upgrade your iPhone to the latest iOS version

Even after following the above steps if you find iPhone sound not working or iPhone sound low or iPhone calls no sound, you need to check the iPhone speaker. May be your iPhone speaker not working during calls.

On checking if it is detected that your iPhone speaker not working on calls, then update your iPhone to the latest version of iOS and test again.

Step 8. Turn off 'Do Not Disturb' option

Turn off 'Do Not Disturb" option if it is enabled. With 'Do Not Disturb', you can silence calls and notifications

Step 9. Check for any hardware issue

If you still can't hear on iPhone then check if there is any hardware issue like damaged iPhone receiver. In case of any hardware damage, it's better to get your iPhone checked by an Apple Retail Store or Apple Authorized Service Provider. You can also contact the Apple Support for necessary repair in such cases.

What to do if iPhone microphone not working during calls

If you find your iPhone no sound on calls or the person at the other end can't hear on iPhone or finds your iPhone sound low or unclear, there may be an issue with the microphone on your device.

You may find your iPhone microphone not working during calls if it is exposed to dirt and dust. If the microphone is blocked with dirt particles the person at the other end won't be able to hear you clearly. In such case, you'll need to clean the microphones the way described in 'Step 1' above, to clear any debris.

There are three different microphones on your device,

1. The one at the bottom and on the left side of the lightning port is meant for calls;

2. The one at the top is used for Face-Time calls and voice memos;

3. The one at the back of your device and on the right side of the camera is used for audio recording of videos

If you see that iPhone audio not working on calls or iPhone no audio on calls and the person at the other end can't hear you even after cleaning the microphones, try the following steps:

Turn off Bluetooth to disconnect any wireless speaker or headset from your iPhone;
Make sure that the microphone is not blocked with your fingers or case while holding the device;
Remove any case or screen protector that may be covering the microphone;
Restart your device;
Upgrade your iPhone to the latest iOS version;

Before I conclude let me also reply to some related queries often asked by the iPhone users.

Why I can't hear anything when I make a call iPhone?

In case there is no sound on iPhone while calling, go to Settings > Sounds (or Sounds & Haptics). Then drag the 'Ringer and Alerts' slider back and forth a few times.

If you still don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, then may be your iPhone speaker not working on calls. In such case your speaker might need service for which you can contact Apple Support for iPhone, iPad, or iPod touch.

Why is my phone microphone not working?

If your microphone doesn't work first check the sound settings of your device. If the call volume is very low or mute simply increase the call volume and media volume of your phone. If it still doesn't work clear any debris from the microphones the way as mentioned in the post. As already mentioned, dirt particles can also accumulate and easily clog the microphone of your device.

You may also like to read: iPhone no service? Here're 8 easy steps to fix the issue

Conclusion

I hope, after going through the post you must have realized that there should not be any cause of worry if you happen to find your iPhone sound not working and you can't hear on iPhone during calls. It has been found that in most cases, the issue of 'iPhone no sound on calls' could be solved by following the steps mentioned above.

However, in worst case, if none of the above fixes could solve your iPhone sound problems such as no sound on iPhone,iPhone sound low, iPhone speaker not working on calls or poor sound quality from your iPhone, you can contact Apple Support for help.

You may also like to read: How to record call on iPhone without app